Once the process starts do not restart or turn off your computer until the process completes. The firmware update process may take up to 15 minutes. We strongly recommend that you read the installation notes on the download page before running the firmware update tool. Updating the firmware will delete some data from your Brother machine such as secured print data, caller ID log, journal report, outgoing message, and more (features depend on your model machine). No additional firmware update is required. The firmware version installed on your machine may be later than the firmware available for download. Please use a different operating system to update your firmware. Windows XP Users: The firmware update tool is no longer compatible with Windows XP.
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